Privacy Policy
Last updated: February 7, 2026
1. Information We Collect
We collect information that you provide directly to us, as well as information that is automatically collected when you use the Platform.
Information You Provide
- Account information (name, email address) when you sign up through our authentication provider.
- Store information (store name, description) when you create a seller store.
- Order information (shipping address, personalization details) when you make a purchase.
- Payment information, processed securely through Stripe. We do not store your payment card details.
Automatically Collected Information
- Usage data such as pages visited, products viewed, and actions taken on the Platform.
- Device information including browser type, operating system, and IP address.
- Cultural preferences you select for filtering products.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Platform.
- Process transactions and send related information, including purchase confirmations and invoices.
- Personalize your experience by showing products relevant to your cultural interests.
- Send you technical notices, updates, security alerts, and support messages.
- Respond to your comments, questions, and customer service requests.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
3. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences (such as cultural filters and theme settings), and understand how you interact with the Platform. You can control cookie settings through your browser preferences.
4. Third-Party Services
We share your information with the following third-party services that are essential to operating the Platform:
- Stripe — Payment processing and seller payouts. Stripe processes your payment information in accordance with their privacy policy.
- Clerk — Authentication and user account management. Clerk handles your sign-in credentials securely.
- Amazon Web Services (AWS) — Cloud infrastructure, including storage for product images via S3 and content delivery via CloudFront.
We do not sell your personal information to third parties. We only share information as necessary to provide the services described above.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access — Request a copy of the personal information we hold about you.
- Correction — Request correction of inaccurate or incomplete information.
- Deletion — Request deletion of your personal information, subject to certain exceptions.
- Portability — Request a copy of your data in a portable format.
- Opt-out — Opt out of marketing communications at any time.
To exercise any of these rights, please contact us at the email address below.
8. Children's Privacy
The Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can take appropriate action.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@putyourname.com.