Contact Us
Have a question, concern, or feedback? We would love to hear from you.
General Support
For questions about your account, orders, or anything else related to PutYourName.
support@putyourname.comSeller Support
Need help setting up your store, listing products, or managing payments?
support@putyourname.comWhat to Include
To help us assist you as quickly as possible, please include the following information in your email:
- Your account email address.
- A clear description of your question or issue.
- Any relevant order numbers or product links.
- Screenshots, if applicable.
Response Times
We aim to respond to all inquiries within 1–2 business days. During peak periods, response times may be slightly longer. Thank you for your patience.
Order Issues
If you have an issue with a specific order (such as a missing item, incorrect personalization, or damage), we recommend contacting the seller directly through their store page first. Sellers are best positioned to resolve order-specific concerns quickly. If you are unable to reach a resolution with the seller, our support team is here to help.